Pixel 5 Fingerprint Sensor Not Working
Google Explains How to Fix Your Pixel half dozen Fingerprint Reader
As Pixel 6 orders slowly make their way to customers, reports of "faulty" or unresponsive fingerprint readers are becoming incredibly mutual. We offered 3 easy solutions to this problem shortly after the Pixel 6 launch, merely now, Google is offering some official tips to go your Pixel half dozen fingerprint sensor working.
Update, 11/17/21: Google is now pushing an update to "improve" the Pixel 6 fingerprint reader. I suggest updating your device before taking the steps listed in this article, every bit the update may solve your Pixel 6 problems.
Google's Explains Why Its Fingerprint Sensor Is Wonky
Nosotros weren't too surprised when people started lament about the Pixel 6 fingerprint sensor. Yeah, nigh in-display fingerprint readers are pretty responsive, just they rarely have the speed and accuracy of dedicated fingerprint sensors or buttons. Plus, the optical sensor that Google uses tin can have trouble with screen protectors, dry fingers, and other small obstacles.
Nosotros're sad for the hassle. The Pixel 6 fingerprint sensor utilizes enhanced security algorithms. In some instances, these added protections tin accept longer to verify or require more than directly contact with the sensor. Try troubleshooting steps: https://t.co/uTbifE5Uyo. Thanks. ^Levi
— Made By Google (@madebygoogle) Nov half dozen, 2021
But "enhanced security algorithms" are actually the crusade of Pixel half dozen users' fingerprint woes, according to Google. The company hasn't explained how its "security algorithms" piece of work, merely it claims that the Pixel half dozen may browse fingerprints slower than other phones.
The Solution: Firmly Press Information technology
If you've re-registered your fingerprints with the Pixel vi and are still having problem unlocking the device, Google suggests pressing your finger firmly confronting the optical sensor and holding it in identify. Information technology's probably a simpler solution that yous were hoping for, but hey, I estimate you need to arrange those wearisome "security algorithms."
Notably, Google says that the Pixel half-dozen fingerprint sensor may take trouble in direct light. This makes sense, given that the optical sensor is basically just a camera that looks at your finger. If y'all're having trouble using the Pixel 6 fingerprint reader in a bright environment (outdoors or nearly a window), try to press on information technology firmly until information technology unlocks.
I call back that this solution sounds a bit funny, but information technology's reasonable. I suggest pressing your thumb firmly confronting the Pixel six when you re-annals your fingerprint, and for improved accurateness, registering the aforementioned fingerprint twice. (Keep in mind that you lot can just register 5 fingerprints at a time.)
Use Certified Screen Protectors
When Review Geek staff had trouble with the Pixel six fingerprint sensor, removing our cheap screen protectors instantly solved the problem. It seems that some screen protectors just spiral up the optical fingerprint sensor—and now, Google is suggesting some "certified" screen protectors to get things working properly.
Hither are the screen protector brands suggested by Google:
- Otterbox
- Pixel 6
- Pixel six Pro
- Zagg
- Pixel 6
- Pixel half dozen Pro
- PanzerGlass
- Pixel 6
- Pixel 6 Pro
By the fashion, carriers oftentimes stick screen protectors on devices without telling customers. These screen protectors are unremarkably pretty cheap—they're not useless, only you know, they own't bang-up. If you're having trouble with the Pixel 6 fingerprint sensor, double check that y'all aren't unknowingly using a inexpensive screen protector.
Other Official Tips
All the same having trouble? Google offers a few more solutions to your fingerprint reader woes. Nosotros'll list these solutions in quick bulleted form, since they're (peradventure) non equally useful as the steps listed above.
- Moisturize: Optical fingerprint sensors don't work bang-up with dry fingers. Every bit it gets cold out, you probably need to use a fleck of moisturizer.
- Always-On Display: Y'all tin unlock your phone a bit faster when e'er-on display is enabled. Go to Settings, open "Display," get to "Lock Screen," and toggle "Always Show Fourth dimension and Info." (You can too use "Tap to Check Telephone" or "Lift to Cheque Telephone.")
- Update Your Telephone: Update to the latest version of Android, which may contain software improvements for the fingerprint sensor.
If you're still having trouble with your Pixel 6 fingerprint sensor later on following all of these steps, open the Google Support page, scroll down, and click the "Contact Us" button.
Source: Google
Source: https://www.reviewgeek.com/102604/google-explains-how-to-fix-your-pixel-6-fingerprint-reader/
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